Privacy Policy

Effective Date: [29Sep2025]

At True North Coaching & Leadership, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with us:

Personal Information: name, email address, phone number, or other contact details you provide through forms, sign-ups, or coaching inquiries.
Payment Information: collected securely through third-party processors (such as Stripe, PayPal, or other platforms). We do not store credit card details.
Usage Data: non-personal information such as browser type, device, IP address, and pages visited, collected via cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

Provide coaching services, resources, and support.
Respond to inquiries or requests.
Send updates, newsletters, or marketing (if you opt in).
Improve our website and services.

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with trusted third parties only when necessary to:

Process payments securely.
Provide website hosting, analytics, or communication services.
Comply with legal requirements, if needed.

4. Cookies & Analytics

Our website may use cookies and analytics tools (like Google Analytics) to track site performance and improve your experience. You can disable cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your information through secure systems and trusted service providers. However, no method of transmission online can be guaranteed 100% secure.

6. Your Rights

You may:

Request access to the personal information we hold about you.
Ask us to correct, update, or delete your information.
Unsubscribe from communications at any time by clicking the link in our emails or contacting us directly.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us at:

True North Coaching & Leadership
📧 jcdixon.321@gmail.com
🌐 www.chartyourowntruenorth.com